Independent pharmacies are the backbone of community healthcare, yet they face mounting challenges that threaten their ability to thrive. From shrinking reimbursement rates dictated by PBMs to the ever-growing competition of chain and mail-order pharmacies, independent pharmacy owners must navigate a complex and evolving industry while maintaining high-quality patient care. Rising operational costs, regulatory burdens, and the need for advanced technology integration further complicate their path to success.
With decades of hands-on experience in the independent pharmacy space, our team understands these challenges firsthand. We provide expert consulting and tailored strategies in financial management, regulatory compliance, technology integration, competitive positioning, and staff development—empowering independent pharmacies to not just survive, but grow and succeed in today’s demanding landscape.
Which fundamental Solutions are right for your pharmacy
Audit Services
We provide assistance with PBM audit preparation and submission, a specialized Audit Expert will be assigned to guide and support your pharmacy through every stage of the audit process.
Audit Follow-Up and Dispute Resolution
PBM Audit Preparation and Submission
Post-Audit Education and Training
Compliance
We ensure that your pharmacy adheres to all required regulations, reduces the risk of legal issues, and creates an efficient workflow that prioritizes patient safety and operational integrity.
BOP, DEA and PBM Compliance
FDA, HIPAA, NCPDP and OSHA Compliance
Workflow and Process Optimization
Contracting and Recredentialing
We ensure that your pharmacy remains compliant with PBM requirements, secures favorable contract terms, and maintains a streamlined credentialing process to avoid disruptions in service or reimbursement.
PBM Contracting and Management
Recredentialing Process Management
Data Collection and Reporting
Our in-house specialist will work closely with your pharmacy team to seamlessly deliver weekly and monthly dispensing reports, helping to streamline data collection, analysis, and distribution for optimal pharmacy operations.
Custom Reporting
Data Analysis
Technology and Software Management
Marketing
Expert guidance in managing your business’s online presence, social media, advertising, and public relations. We ensure your brand is effectively represented, your messaging is clear and impactful, and your marketing efforts yield measurable results.
Advertising, Public Relations and Promotions
Brand Identity and Management
Social Media and Website Creation and Management
Performance Tracking and Data Analytics
Pharmacy / Prescriber Liaison
We offer an in-house professional who will help promote your pharmacy’s services, build relationships with healthcare providers, and ensure that your pharmacy is top of mind when prescribers are considering options for their patients.
Building Relationships With Prescribers
Promoting Pharmacy Services
Social Worker
Our in-house social worker will act as a liaison between the pharmacy customers and their insurance providers, helping them understand their options, complete necessary paperwork, and resolve issues efficiently.
Assistance with Claims and Reimbursements
Extra Help and Low-Income Subsidy Assistance
Medicare and Insurance Education
Personalized Insurance Advocacy
Workflow
Specialized services are tailored to meet the unique needs of each pharmacy and are focused on streamlining processes, improving inventory management, and maximizing operational performance.
Inventory Management and Optimization
Ordering Assistance and Analysis
Process Improvement and Workflow Optimization
Strategic Pricing Models
Our Partners
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